The Art & Science of Project Management

Table of Contents

Preface

Why Project Management?

Acknowledgments

Preface to the Second Edition

 

Introduction

Structure of the Book

Advice to the Beginner

Advice to Teachers

Conventions

The Cases

The PMA Case

The New Kitchen

The Graduation Picnic

Challenge Everything!

 

PART I            Projects And Their Environment

Chapter 1:     Projects

1.1 The Project Management Institute

1.2 What is a Project?

1.3 Project Management

1.4 The Project Manager

1.5 Benefits of Project Management

 

Chapter 2:     The Project Environment

2.1 The Internal Environment

2.2 The External Environment

2.3 The Project’s Rationale

2.4 Programs

2.5 The Program Management Office

2.6 Portfolios

2.7 Mission, Goals, Objectives, and Strategy

2.8 Portfolio Management

2.9 The Scoring Matrix

2.10 Financial Evaluation Criteria

 

Chapter 3:     Deliverables and Milestones

3.1 Deliverables

3.2 Milestones

 

Chapter 4:     Projects and Companies

4.1 Projects Goals vs. Company Goals

4.2 Cultures

4.3 Project Structures

 

Chapter 5:     Project Life Cycles

5.1 Products and Services Life Cycles

5.2 The Project Life Cycle

5.3 Industry Life Cycle Examples

5.4 Agile Project Management

5.5 Choosing a Development Model

 

 

PART II:          The Technical Skills

 

Chapter 6:     Integration

6.1 The Charter

6.2 The Project Management Plan

 

Chapter 7:     Scope

7.1 Beginning the Scope

7.2 The Specification

7.3 Scope Contents

7.4 Statement of Work (SOW)

7.5 The Triple Constraints

7.6 The Priority Matrix

7.7 Scope Issues

 

Chapter 8:     The WBS

8.1 The Work Breakdown Structure (WBS)

8.2 WBS Construction Rules

8.3 Some Bad WBS Practices

8.4 Graphical vs. Outline WBS

8.5 WBS Design

 

Chapter 9:     Time

9.1 From WBS to Activities

 

Chapter 10:   The Network Diagram

10.1 A Simple Example

10.2 The Forward Pass

10.3 The Backward Pass

10.4 Slack

10.5 The Critical Path

10.6 Free Slack

10.7 Activity Sequence Relationships

10.8 Network Issues

10.9 An Example

 

Chapter 11:   Cost Estimation

11.1 Cost Politics

11.2 Cost Estimation

11.3 Types of Cost Estimates

11.4 Cost Estimate Examples

11.5 Parametric Estimates

11.6 The Budget

11.7 PERT

11.8 Overhead Costs

11.9 PMI and Estimating

 

Chapter 12:   Earned Value Management

12.1 How ya doin’?

12.2 Formal Definitions

12.3 EV Example: The Re-Paving Project

12.4 Using Earned Value

12.5 Implementing Earned Value

12.6 TCPI

12.7 Further Reading

 

Chapter 13:   Quality

13.1 Key Concepts

13.2 Tools and Techniques for Quality Planning

13.3 Tools and Techniques for Quality Assurance

13.4 Tools and Techniques for Quality Control

 

Chapter 14:   Human Resources

14.1 Develop Human Resource (HR) Plan

14.2 Acquire Project Team

14.3 Develop Project Team

14.4 Manage Project Team

 

Chapter 15:   Communications

15.1 Identify Stakeholders

15.2 Communications Planning

15.3 Techniques to Identify Communication Requirements

15.4 Tools & Techniques to Distribute Information

15.5 Tools and Techniques to Manage Stakeholder Expectations

 

Chapter 16:   Risks

16.1 Risks

16.2 Risk Strategies

16.3 Tools for Planning Risk Management

16.4 Tools to Identify Risks

16.5 Tools for Risk Assessment

16.6 Techniques for Qualitative Risk Assessment

16.7 Risk Monitoring and Control

 

Chapter 17:   Procurement Management

17.1 Contract Types

17.2 Selecting a Contract

17.2.1 Fixed Price Contracts

17.2.2 Cost-Plus Contracts

17.2.3 Incentive Fee Contract Example

17.2.4 The Scope and Contract Types

17.2.5 Statement of Work

 

Chapter 18:   Ethics

18.1 An Example of an Ethical Issue

18.2 More Ethical Examples

18.3 TD vs. PM Revisited

18.4 Ethical Situations Test

 

PART III:         The Examples

 

Chapter 19:   A New Kitchen

19.1 Conceptual Development

19.2 The Scope

19.3 WBS

19.4 Cost Estimate

19.5 The Network Diagram

19.6 Risks

19.7 Acceptance

 

Chapter 20:   The Picnic Templates

20.1 The Picnic Project

20.2 Initiating Process Group

20.3 Planning Process Group

20.3.1 Project Management Plan Template

20.3.2 Collect Requirements Template

20.3.3 Scope Statement Template

20.3.4 WBS Template

20.3.5 Define Activities

20.3.6 Milestone List Template

20.3.7 Estimate Activities & Resources Template

20.3.8 Estimate Activity Durations Template

20.3.9 Risk Register Template

20.3.10 Risk Contingency Plan Template

20.3.11 Quality Roles and Responsibilities Template

20.3.12 Define Quality Template

20.3.13 Measure Quality Template

20.3.14 Assure Quality Template

20.3.15 Control Quality Template

20.3.16 Quality Management Plan Template

20.3.17 Human Resources Plan Template

20.3.18 Core Team Template

20.3.19 Stakeholders Template

20.3.20 Communications Management Plan Template

20.3.21 Cost Estimation Templates

20.3.22 Analogous Cost Estimation Template

20.3.23 Parametric Cost Estimation Template

20.3.24 Three Point Cost Estimation Template

20.3.25 Bottom-Up (WBS) Cost Estimation Template

20.4 Executing Process Group

20.4.1 Acquire & Develop Project Team

20.4.2 Manage Project Team

20.4.3 Distribute Information

20.4.4 Manage Stakeholder Expectations

20.5 Monitoring and Controlling Process Group

20.5.1 Update Project Schedule

20.5.2 Cost and Schedule Variance Analysis

20.5.3 Change Control

20.5.4 Quality Control Measurements

20.5.5 Update Risk Register

20.5.6 Administer Procurements

20.6 Closing Process Group

 

PART IV:        Process Groups, Processes and Knowledge Areas

 

Chapter 21:   The Process Groups

21.1 Project Phases

21.2 The Process Groups

21.3 Processes

21.4 The Knowledge Areas

 

Chapter 22:   Initiating Process Group

22.1 Develop Charter

22.2 Identify Stakeholders

 

Chapter 23:   Planning Process Group

23.1 Develop Project Management Plan

23.2 Scope Planning

23.3 Time Planning

23.4 Cost Planning

23.5 Risk Planning

23.5.3 Perform Qualitative Risk Analysis

23.5.4 Perform Quantitative Risk Analysis

23.6 The Sub-Plans

23.6.1 Plan Quality

23.6.2 Plan Human Resources Management

23.6.3 Plan Communications Management

23.6.4 Plan Procurement Management

23.6.5 Plan Stakeholder Management

 

Chapter 24:   Executing Process Group

24.1 Direct and Manage Project Work

24.2 Perform Quality Assurance

24.3 Acquire Project Team

24.4 Develop Project Team

24.5 Manage Project Team

24.6 Manage Communications

24.7 Manage Stakeholder Engagement

24.8 Conduct Procurements

 

Chapter 25:   Monitoring and Controlling

25.1 Monitor and Control Project Work

25.2 Perform Integrated Change Control

25.3 Validate Scope

25.4 Control Scope

25.5 Control Schedule

25.6 Control Costs

25.7 Control Quality

25.8 Control Communications

25.9 Control Risks

25.10Control Procurements

25.11Control Stakeholder Engagement

 

Chapter 26 Closing Process Group

26.1 Close Project or Phase

26.2 Close Procurement

 

PART V:         Microsoft Project® Tutorial

 

Chapter 27:   Microsoft Project Tutorial

27.1 Start Project

27.2 Change Project Settings

27.3 Enter Project Information

27.4 Enter the Tasks

27.5 Creating Summary Tasks and Subtasks

27.6 Link Tasks

27.7 Displaying the WBS ID

27.8 Assign Durations

27.9 Inserting Milestones

27.10 Showing and Hiding Summary Tasks

27.11 Resources

27.12 Assigning Resources to Tasks

27.13 Changing Assigned Resources

27.14 Project Calendars

27.15 TheWork Column

27.16 Fine Tuning the Schedule

27.17 Tracking Project Progress

27.18 Comparing Actual Progress against the Baseline

27.19 Printing Reports

 

Chapter 28:   Acknowledgments and Copyrights

Notes

Bibliography

Index